Museumfy's Privacy Policy

Last updated: 2024-12-24

Quick Privacy Summary:

We use AI to provide museum exhibit interpretation services
We collect photos you share and conversations you have with our AI
We use Azure AI services to process your data
We don't sell your personal data
You can control your data through your account settings

1. Introduction

This Privacy Policy explains how Museumfy ("we," "our," or "us") collects, uses, shares, and protects your information when you use our mobile application and related services (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide

Account Information:
- Email address
- Name and username
- Profile picture
- Social media account information when you login through Google, Apple
Content You Share:
- Photos of museum exhibits and plaques
- Text messages and queries
- Feedback and ratings
Payment Information:
- Subscription plan details
- Transaction history
- Payment method (processed by App Store/Play Store)

2.2 Information Automatically Collected

Device Information:
- Device type and model
- Operating system version
- Unique device identifiers
- Mobile network information
Usage Information:
- App features used
- Time spent on different sections
- Interaction patterns with AI
- Error logs and performance data
Location Information:
- Approximate location (network-based)
- Precise location (optional, only when explicitly granted)

3. How We Use Your Information

3.1 Core Service Functionality

Provide AI-powered exhibit interpretation
Process and analyze exhibit photos
Generate voice responses
Maintain conversation history
Manage your subscription

3.2 Service Improvement

Analyze usage patterns
Debug technical issues
Improve AI responses
Enhance user experience

3.3 Communication

Service updates and notifications
Subscription-related communications
Customer support
Marketing communications (with consent)

4. Data Processing and Storage

4.1 Azure Services

We use the following Azure services to process your data:

Azure OpenAI: For AI-powered responses
Azure Speech Services: For voice synthesis
Azure Computer Vision: For image analysis
Azure Cosmos DB: For user data storage
Azure Blob Storage: For media files

4.2 Data Retention

Data Type	Retention Period	Reason
Account Information	Until account deletion	Service provision
Conversation History	90 days	User reference
Exhibit Photos	24 hours	Processing only
Usage Data	12 months	Service improvement

5. Data Sharing and Third Parties

5.1 Third-Party Services

Authentication Providers:
- Google Sign-In
- Apple Sign-In
Payment Processors:
- Apple App Store
- Google Play Store
Cloud Services:
- Microsoft Azure

5.2 Legal Requirements

We may share information if required by law

Court orders
Legal subpoenas
Government requests
Protection of legal rights

6. Data Security

Encryption in transit and at rest
Regular security audits
Access controls and monitoring
Incident response procedures

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Opt-out of marketing

7.2 Regional Rights

Depending on your location, you may have additional rights under:

GDPR (European Union)
CCPA (California)
PIPEDA (Canada)
Other applicable privacy laws

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through:

Standard contractual clauses
Data processing agreements
Privacy Shield certification (where applicable)

10. Changes to This Policy

We may update this policy periodically. We will notify you of material changes through

In-app notifications
Email notifications
App store update notes

11. Contact Us

Don't hesitate to contact us if you have any questions.

For privacy-related questions, please contact us at: [email protected]